Optimisation of the client's strategy - Mass retailing Sector

Client's issue


 Reliability of transient flux on all systems, partners, service providers
 Minimisation of risks linked to new projects in connection with current IS

AUSY's Solution


 Putting in place a functional administration cell for flux that regroups the whole of the company's flux and thus all of its core businesses (DAF, marketing, communication, customer loyalty...)
 Steering of integration of the e-commerce project and the project for the recasting of the IS of the new Infography

Our interventions

 Recommendations concerning the definition of the suitable cell structure (structure, resources, job procedures, incident management...)
 Definition/writing of job procedures
 Definition of profile and spectrum of future activity of internal parties involved
 Follow-up on flux, incidents, anomalies
 Drawing up functional specifications + follow-up
 Coordination of tests, production launching
identification/follow-up of side effects on IS following e-commerce connection project and this project
 Identification/follow-up of side effects on IS reconciliation/recasting IS outlet grouping taking the SU sign
interface, steering and coordination with CP connected projects and CP Claris

Our tools & skills


 Applicative : Siebel (Analytics, Loyalty), Oscar (Sté NETfective)
 BDD : Oracle